PRIVACY STATEMENT CUSTOMER AND SUPPLIER ADMINISTRATION PRIVACY DECLARATION
Collection and use of personal data of customers, suppliers and other contractors
We would like to draw your attention to the fact that we will collect and use the personal data that you provide to us as this is necessary to conclude and execute any agreement with you. This applies both to our (potential) customers and to parties with whom we purchase goods and / or services.
If you are a (potential) customer of us, we use your data to send you a quotation, to be able to determine to which specifications or wishes a specific item or service has to comply, to be able to deliver goods or to be able to carry out work for you. provide invoices and communicate with you smoothly and efficiently about the implementation aspects of the agreement.
If you are a (potential) supplier or other contractor, your personal details are also necessary for the conclusion and execution of the agreement. In purchasing this is necessary to let you know to which specifications or wishes a particular item or service in our opinion must comply, to send a request for a quotation or place an order with you, to pay your invoices and communicate with you about other aspects of the agreement quickly and efficiently.
You are not obliged to provide us with your personal data. If you provide us with insufficient or insufficient personal data, then it is possible that we cannot perform the aforementioned activities.
TCE can process the following personal data:
• Your first and last name
• Your address details
• Your phone number
• Your email address
• Your IP address
TCE processes your personal data for the following purposes:
• handling orders;
• executing the agreement;
• processing payments;
• maintaining a commercial relationship and marketing
• offering (technical) support and customer service;
• conducting market research;
• in compliance with legal obligations.
Transfer to third parties
In connection with the execution of a possible agreement with you, it is possible that we must provide your personal data to parties who supply parts, materials and products to us or carry out work on our instructions. We also use external server space for the storage of (parts of) our sales and purchasing administration, which includes your personal data. Your personal data is therefore provided to our server room provider. We also use Microsoft Office and the associated storage facilities for e-mails and other files. Because we use a newsletter mailing service, your personal data are finally passed on to the provider of this service.
If you order from us on a regular basis, we will store and use the personal data you have provided in order to inform you personally by e-mail of our existing and new products and services in the future and to make an offer for this. We have a legitimate interest in the use of your personal data for this purpose, namely to market our products and services. Every time we send you an advertising mail, you have the opportunity to let us know that you are no longer interested. See the unsubscribe link at the bottom of each mailing. If you are a one-time customer with us, we will only send you advertising messages if you have given us your permission in advance.
Mapping website visit
The TCE website keeps track of general visitor data, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used to analyze visitor and click behavior on the website. TCE uses this information to improve the functioning of the website. These data are anonymised as much as possible and are not provided to third parties.
Retention period personal data
If you have requested a quote from us but you have not become a customer with us, we will delete your data no later than one year after our last contact. Also, if we have received a quotation from you, but we have not become a customer of you, your personal data will be deleted at the latest one year after our last contact. If you have become our client or we are purchasing with you, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement with you has been fully executed. The seven-year period corresponds to the period in which we are obliged to keep our administration for the Tax Authorities. After this period we will delete your personal data.
You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to email@example.com. TCE will respond to your request as quickly as possible, but within four weeks at last.
TCE takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The TCE website uses a reliable SSL Certificate to ensure that your personal data is not in the wrong hands.
Questions and feedback
5466 AA. VEGHEL
Veghel, 14 mei 2018